Security at DispatchHub

Your data security and privacy are our top priorities. We employ industry-leading practices to protect your information.

Our Security Commitments

Data Encryption
All data encrypted in transit and at rest using industry-standard AES-256 encryption
Secure Infrastructure
Hosted on Google Cloud Platform with SOC 2 Type II certified infrastructure
Access Control
Role-based access control with multi-factor authentication for all users
Audit Logging
Comprehensive activity logs with tamper-proof audit trails
Compliance
HIPAA-ready architecture with compliance documentation available
Incident Response
24/7 security monitoring with rapid incident response protocols
Data Protection & Privacy
How we protect and handle your sensitive information

Data Isolation

Each organization's data is logically isolated with strict access controls

Regular Backups

Automated daily backups with point-in-time recovery capabilities

Data Retention

Configurable retention policies to meet your compliance requirements

Secure Deletion

Complete data removal available upon request with verification

Compliance & Certifications
Meeting industry standards for security and compliance
SOC 2

Type II

HIPAA

Ready

GDPR

Compliant

CCPA

Compliant

Security Best Practices for Users
Help us keep your account secure
  • •Enable multi-factor authentication on your account
  • •Use strong, unique passwords for your DispatchHub account
  • •Regularly review user access and remove inactive accounts
  • •Report any suspicious activity immediately to our security team
  • •Keep your contact information up-to-date for security notifications
Report a Security Concern
Found a security vulnerability? We take security seriously.

If you discover a security vulnerability, please report it to us immediately. We appreciate responsible disclosure and will work with you to address any issues.

Report Security Issue

For more information about our security practices, please contact us.